Privacy Policy

Effective Date: September 25, 2024

The SunStar Debt-owned and operated website, https://sunstardebt.com, and any affiliated or subsidiary websites (collectively, the “Sites”) are covered by this privacy statement (hereinafter referred to as the “Privacy Policy”). In this statement, “we,” “us,” or “our” refer to SunStar Debt, its subsidiaries, or affiliates. This Privacy Policy outlines how we collect, use, and share your information and how information may be gathered and used for advertising. Please review this Privacy Policy to better understand our online privacy practices. For more details, please refer to our Terms of Service.

Acceptance of the Policy

By using this website, you agree to this Privacy Policy and the way in which we may use and disclose information about you.

Our Privacy Commitment

Your privacy is important to us. To better protect your information, we provide clear details about our online data practices and the choices you have regarding how your information is collected and used. This Privacy Policy is available on our homepage and throughout our Site.

What Is Covered by This Privacy Policy?

This Privacy Policy explains how we handle any personal information you provide or that we receive with your permission, as well as any other data we may collect during business operations or your visits to our Sites. This policy also covers personal information provided by our business partners or third parties with whom we may share information.

Please note that this Privacy Policy applies only to SunStar Debt-owned or operated Sites. It does not apply to websites operated by other companies, websites to which we link, or websites in industries with which we may collaborate.

For more information or if you have any questions, you can contact us at:

Email: info@sunstardebt.com

Information We Collect and How We Use It

All information gathered or provided on the SunStar Debt Site is subject to this Privacy Policy. When you interact with our Sites, you may provide personal information such as your name, address, email, phone number, state of residence, debt amount, IP address, and website activity.

Categories of Personal Information We Collect

Category

Examples

Collected

A. Identifiers

Name, alias, postal address, email address, phone number, IP address, Social Security number

Yes

B. Personal information categories from the California Customer Records statute

Name, signature, Social Security number, address, phone number

Yes

C. Protected classification characteristics under California or federal law

Age, race, national origin, gender, veteran or military status

Yes

D. Commercial information

Records of personal property, products or services purchased, transaction historiesr

Yes

E. Biometric information

Voice recordings, fingerprints

No

F. Internet or other electronic network activity

Browsing history, search history, interaction with our website

Yes

G. Geolocation data

Physical location

No

H. Sensory data

Audio, electronic, visual recordings

No

I. Professional or employment-related information

Job history or performance evaluations

No

J. Education information

Education records directly related to a student, such as grades or transcripts

No

K. Inferences drawn from other personal information

Profile reflecting preferences, characteristics, psychological trends

Yes

We use this information to:

  • Understand your interest in the services we or our affiliates offer
  • Contact you about debt relief services
  • Manage customer accounts and provide support
  • Improve our services
  • Share opportunities from our affiliates or other businesses that may interest you
  • Share statistical data for public relations or business purposes (e.g., reporting the number of visitors to our site)

 

In addition to the uses above, we may use your personal information for promotional purposes, such as sending you marketing materials or sharing your information with third parties for their promotional efforts. You can opt-out of these uses if you prefer.

Disclosure of Information to Third Parties

To fulfill your requests or meet contractual obligations, we may share your personal information with third parties. This may include affiliated companies under common control with SunStar Debt. Additionally, we may share personal data with service providers, marketing partners, or as required by law.

If you prefer not to have your personal information shared with third parties, you can opt-out by contacting us at info@sunstardebt.com.

Cookies

We use cookies to enhance your experience on our Sites. Cookies are small text files stored on your computer that help us track website usage and user preferences. You can adjust your browser settings to refuse cookies, but certain features of our site may not function as intended.

Web Beacons and Tracking Technologies

We use web beacons (also known as clear GIFs or web bugs) to help manage site content and track usage data. Web beacons are invisible images used to collect information about website interactions. This information is not linked to your personally identifiable information.

Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected information from a child under 13 without parental consent, we will take steps to delete that information. If you believe we have collected data from a minor, please contact us at info@sunstardebt.com.

Data Security

We employ industry-standard security measures to protect the personal information we collect online. While no system is 100% secure, we strive to protect your data from unauthorized access and ensure data accuracy.

Do Not Contact Policy

We comply with the Telephone Consumer Protection Act and maintain a “Do Not Call” list for individuals who do not wish to receive telemarketing calls. You may also opt-out of receiving marketing communications via email or direct mail, but we may still need to contact you for non-marketing account-related purposes.

Business Transitions

In the event of a business transition, such as a merger or acquisition, your personal information may be transferred as part of the assets. If such a change occurs, we will notify you via email or by posting a notice on our website.

Cookies and Tracking Technologies for Marketing

We may use cookies and other tracking technologies for marketing purposes, such as targeted advertising. If you wish to opt-out of such practices, please refer to your browser’s settings or contact us directly.

Your Privacy Rights

We may use cookies and other tracking technologies for marketing purposes, such as targeted advertising. If you wish to opt-out of such practices, please refer to your browser’s settings or contact us directly.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your data.

How to Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@sunstardebt.com